AirAsia to Relocate to Fully-Automated Terminal 4 at Singapore Changi Airport
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KUALA LUMPUR, Oct 19 â€” AirAsia is relocating its operations at the Singapore Changi Airport to the fully-automated Terminal 4 from Terminal 1, effective November 7.
In a statement today, AirAsia Singapore Chief Executive Officer, Logan Velaitham said the move was in line with the low-cost airline's vision of becoming a digital airline.
"This year, our focus in Singapore is to embrace fast and seamless travel, and we are collaborating with Changi Airport Group to automate and innovate our check-in services and airport experience" he said.
The airline said beginning Nov 7, all its flights would be arriving at and departing from Terminal 4, adding, flight schedules are unaffected by the move.
AirAsia will have 19 check-in kiosks at Terminal 4, as well as 14 auto bag drop machines, two document check counters and two payment counters at Row 4, with group check-in services available at Row 5.
"Guests will be able to check-in from home via our website and mobile app, print their bagage tags at our self-service kiosks and drop their bags at the auto bag drop machines, when they come to the airport.
"They can also proceed directly to the gate if they have no check-in baggage" it added.
Departing and arriving flight schedules will not be affected by the move, it added.
Guests departing from Terminal 4 are advised to arrive 3 hours before departure to ensure sufficient time to move through the new terminal, while those arriving in Terminal 4 are advised to inform their loved ones of the change.
Guests can reach the terminal via taxi, private hire cars, bus and personal transportation. Those using MRT services will need to head to Terminal 2 arrival hall and take the free shuttle bus service that will ferry guests to Terminal 4. The shuttle bus will be available every 10 minutes for 24 hours a day, every day of the week.